Project Background and Key Objectives
With the acceleration of digital transformation in the Kingdom, the need emerged for an objective assessment of the level of digital readiness in the entertainment sector. The objective was not only to determine the entity’s position on the digital maturity map, but also to translate the results into practical plans that accelerate the achievement of Vision objectives and enhance the quality of services provided.
The Challenge:
- Absence of a comprehensive assessment clarifying the level of digital maturity against national benchmarks.
- The need to align internal strategies and systems with the Digital Government Authority framework.
- Limited availability of integrated data that accurately reveals technical and organizational gaps.
Methodology Applied
Hawaz conducted an integrated institutional assessment that included:
- Analyzing the current state through a review of digital strategies and documentation.
- Applying more than 60 indicators approved by the Digital Government Authority to measure the level of maturity.
- Conducting interactive workshops with stakeholders to understand on-the-ground capabilities and gaps.
- Preparing a detailed diagnostic report outlining maturity levels, challenges, and improvement areas.
- Designing a realistic, execution-focused roadmap aligned with available capabilities and resources.
Project Impact
- Providing an accurate diagnosis of the level of digital maturity in the entertainment sector.
- Delivering an actionable development roadmap that balances ambition with execution capacity.
- Enhancing the entity’s readiness to comply with Digital Government Authority requirements.
- Strengthening excellence in digital service delivery and achieving sustainable impact.
