Government Entity in the Digital Transformation Sector
Project Background and Key Objectives
With the rapid pace of digital transformation in the Kingdom, the need emerged to regulate the digital identity and trust services market to ensure integration among entities and efficient investment direction. The multiplicity of initiatives and varying levels of regulation across sectors led to the absence of a clear market overview and difficulty in establishing unified measurement indicators.
Challenge:
- Multiple service providers and difficulty coordinating among them.
- Lack of a comprehensive view of the digital market and its future needs.
- Variations in regulatory environments and weak cross-sector alignment.
Methodology
The Hawaz team prepared a comprehensive national study based on international methodologies and accurate data from service providers and government entities. The methodology included:
- Developing a structured approach for data collection and source classification.
- Analyzing the current state of the market based on international reference frameworks.
- Classifying digital identity and trust service providers by domain.
- Designing benchmark comparison indicators.
- Providing actionable recommendations that support integration and align directions.
Project Impact
- Strengthening the regulatory and legislative environment across sectors.
- Raising the maturity level of digital identity and trust services.
- Establishing a clear national reference to guide investment and service development.
- Supporting government entities in improving the quality of services delivered.
- Enabling measurement tools that support progress tracking and continuous improvement.
